Re-occurring fees. Be careful with the fees that appear too cheap. They’re cheap for a reason, Sweepstakes Software! Don’t hesitate to ask your potential sweepstakes cafe provider what’s included therein low-low price:
1. Tech support? What are the hours of technical support? What percentage are technicians on duty to answer calls at 11:30 pm on a Saturday?
2. Field service support? Does the company provide on-site service involves hardware problems? What percentage of technicians do the company employees to need the care of your problems? What is the await of an on-site technician?
3. Software updates? Are software patches and bug fixes automatically updated? How often? Are updates free?
4. Software upgrades? How often does the company with the low-low fees innovate sweepstakes products and internet sweepstakes software? And what is the value? (A better question might be, what is the cost of lost revenue if the company doesn’t innovate?)
5. New game titles and themes? To not be confused with innovative features and products. How often are new titles released? And therefore the way many titles are released annually? Are the titles ones customers will like? (It’s a known undeniable fact that customers during a sweepstakes café only play half-dozen titles albeit 45 could even be available. So confine mind, quantity doesn’t equal quality!)
6. Legal support? Does the company courting you promise to face behind its products if challenged by local authorities? By state authorities? During a court? During this emerging industry, these key questions that need never to be overlooked.